PRIVACY & COOKIE POLICY

Last updated: 11 November 2026

Who we are

This website is operated by Minster Conservatories Doors & Windows Ltd (“we”, “us”), Fiskerton Wharf, Main Street, Fiskerton, Southwell NG25 0UL. Company Registration No. 8487055. VAT Registration No. 161627318.

We are the data controller for personal information collected through this site. You can reach us on 01636 819 477 or at sales@minsterconservatories.com.

Information we collect

  • Information you give us. When you use our contact form or register an installation we collect your name, email address, telephone number, and, where relevant, your address, details of the products installed and anything else you choose to put in your message.
  • Information collected automatically. Our web server records standard technical details such as your IP address, browser type and the pages you visit. Where you have consented, we also collect analytics and advertising data through cookies.

How we use your information

  • To reply to your enquiry and prepare quotations
  • To register installations and provide aftercare
  • To keep the website secure and working properly
  • Where you have consented, to measure how our advertising performs

Our lawful basis

  • Legitimate interests – responding to enquiries you send us and running our business
  • Consent – non-essential cookies and advertising measurement. You can withdraw consent at any time
  • Legal obligation – where we are required to keep records

Who we share it with

We do not sell your personal information. We share it only with our website host, with Google where you have consented to advertising and analytics cookies, and with professional advisers or authorities where we are legally required to do so.

How long we keep it

Enquiries are kept for as long as we need them to deal with your request and for a reasonable period afterwards, then deleted. Where the law requires us to keep records, we keep them for the period required.

Your rights

Under UK data protection law you have the right to access your personal information, to have it corrected or erased, to restrict or object to how we use it, to data portability, and to withdraw consent. To exercise any of these, contact us using the details above.

If you are unhappy with how we have handled your information you can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.

Cookies

Cookies are small files placed on your device by websites you visit. They are widely used to make sites work, and to provide information to site owners.

Cookies we use

  • Your cookie choice. When you accept or reject on our cookie banner we store that choice in your browser’s local storage so we do not ask again. This is essential to respecting your preference and is not used for anything else.
  • Advertising and analytics (Google). We use Google Ads and Google Analytics to understand how people find and use our site and to measure how our advertising performs. These are only set if you accept them. Until you do, they are blocked.

Managing cookies

You can change your mind at any time using the Cookie settings link at the bottom of any page. You can also block or delete cookies in your browser settings, though some parts of some websites may not work properly if you do.

Changes to this policy

We may update this policy from time to time. Any changes will appear on this page with a revised date at the top.